We can fix that...
If you have encountered difficulties with an Alchemy Mindworks product, we're here to help. In order to respond to your support request in a timely manner — and to provide us with all the information we require to address your problem — we ask that you complete the following form.
This form should be used if you have encountered one of the following classes of issues:
- Trouble installing your software — seeing an error message or your registration code not being accepted.
- A failure of your software to operate in any way.
- Any sort of software crash, unexpected error message or suggestions that there might be gremlins afoot.
- You need assistance using an Alchemy Mindworks product.
This form should not be used if you are encountering one of the following classes of problems:
- A lost registration key. See The Lost Registration Key Finder to get your key back.
- Non-receipt of your order confirmation message or ordered software. Visit our on-line order status page and we'll sort it out immediately.
- Problems with or comments about our web page, or other on-line features. Please send us some e-mail.
The highlighted fields below are required — your request will not be delivered if any of them are blank or unselected.